Visionary Quest
Privacy Policy
This Privacy Policy explains how Quantumimpact LLC, doing business as Visionary Quest (“we,” “us,” “our”), collects, uses and protects your personal information when you visit this website, sign up for our free training and starter kit, receive our emails, or book a call with us. We keep it simple: we collect only what we need, we never sell your information, and you can ask us to delete it at any time.
1. Who we are
Quantumimpact LLC, 1 Wavering Place, Palm Coast, FL 32164, USA. Visionary Quest is run by Holly Ockstadt and Chad. Questions or requests: council@thevisionaryquest.com.
2. What we collect
- Information you give us: your first name and email address when you sign up, and the details you enter when you book a call (such as name, email, phone number and any answers you provide).
- Sign-up details: the date and time you signed up, the page you signed up on, how you found us (for example a campaign or link source, “UTM” tags), and the tags we use to organize our contact list.
- Email activity: whether our emails were delivered, and in some cases whether they were opened or links were clicked.
- Device and usage information: basic technical data such as browser type, device type, pages viewed and general location derived from IP address, collected through our hosting provider’s logs and our analytics tool, PostHog.
- How you use our pages: clicks, scrolling, mouse movement, the pages you view, and whether and how far you watch the training video. See section 7 for details.
We do not knowingly collect sensitive information (such as health or financial account details) through this site. Please don’t send it to us.
3. How we use it
- To deliver the free training and Content Engine Starter you asked for.
- To send you emails about content, AI tools, coaching and our programs (for example Double Your Capacity and the Productivity Un-Challenge). You can unsubscribe at any time.
- To schedule and hold calls you book with us.
- To understand what’s working on our site and in our emails, and to improve them.
- To keep the site secure, prevent spam and abuse, and comply with the law.
4. Legal bases (for visitors in the EU/UK)
Where the GDPR or UK GDPR applies, we rely on your consent (for marketing emails and optional analytics), on performing our agreement with you (to deliver what you signed up for or booked), and on our legitimate interests (to run, secure and improve our business). You can withdraw consent at any time; this doesn’t affect anything done before you withdrew.
5. Emails and unsubscribing
When you sign up, you agree to receive the training and follow-up emails from Holly Ockstadt (holly@thevisionaryquest.com), including marketing emails. Every marketing email includes an unsubscribe link and our postal address (1 Wavering Place, Palm Coast, FL 32164), consistent with the U.S. CAN-SPAM Act. You can also unsubscribe by emailing council@thevisionaryquest.com. We honor unsubscribe requests promptly and within 10 business days. We may still send you messages directly related to a purchase or a call you booked.
6. Who we share it with
We do not sell or rent your personal information, and we do not “share” it for cross-context behavioral advertising. We use trusted service providers (“processors”) who handle data on our behalf only to provide their services:
- Supabase — secure database where your contact record is stored.
- Resend — email delivery.
- HighLevel / LeadConnector — the booking calendar on our pages and appointment scheduling.
- Railway — website hosting.
- PostHog, Inc. (US cloud) — our analytics processor. It provides page and event analytics, session replay and heatmaps, and processes this data on our behalf.
These providers have their own privacy policies. When you use the embedded booking calendar, HighLevel/LeadConnector receives the information you enter directly. We may also disclose information if required by law, to protect our rights or safety, or as part of a business transfer such as a merger or sale, in which case this policy will continue to apply.
7. Cookies and similar technologies
This site uses only a small number of cookies and similar technologies (such as browser local storage). They help the site work, remember your sign-up across pages, and, if analytics is enabled, count visits and see which pages and links are used (see “Analytics, session replay and heatmaps” below). The embedded booking calendar may set its own cookies. You can block or delete cookies in your browser settings; the site will still work, though some features (like the calendar) may not.
Analytics, session replay and heatmaps
We use PostHog, Inc. as our analytics processor. On these pages PostHog:
- Session replay: records how you interact with the pages (clicks, scrolls, mouse movement, and the pages you view) so we can see where the pages are confusing or broken.
- Heatmaps: combines clicks and scrolling across visitors to show which parts of a page get attention.
- Autocapture: automatically logs page views and interactions such as button and link clicks, along with events we set up (for example, signing up, playing the training video and how far you watch it, and clicking a booking button).
Form fields are masked. What you type into form fields (such as your name and email) is masked in your browser before anything is sent, so it never appears in session replays. We collect your name and email only when you submit the form.
Opting out. If your browser sends a Global Privacy Control (GPC) or Do Not Track signal, PostHog is not loaded at all: no analytics, session replay, heatmaps or autocapture. You can also block cookies and local storage in your browser settings.
8. How long we keep it
We keep your contact record for as long as you stay on our list or remain a client, and for up to 3 years after your last interaction with us, unless you ask us to delete it sooner. If you unsubscribe, we keep a minimal record of your email address so we don’t email you again. We keep purchase and tax records as long as the law requires.
9. How we protect it
Your data is sent over encrypted connections (HTTPS). Our database blocks public access and can only be written to by our own server. Access to accounts is limited to people who need it. No system is perfectly secure, so we can’t guarantee absolute security, but we take reasonable steps and will notify you if the law requires it after a breach.
10. Your rights and choices
Depending on where you live (including under the GDPR, UK GDPR, the California Consumer Privacy Act as amended by the CPRA, and other U.S. state privacy laws), you may have the right to:
- know what personal information we have about you and get a copy;
- correct information that is wrong;
- delete your information;
- object to or restrict certain uses, and withdraw consent;
- opt out of marketing emails (anytime, using the unsubscribe link);
- opt out of any “sale” or “sharing” (we don’t do either);
- receive your data in a portable format; and
- complain to your local data protection authority.
We will not treat you differently for using these rights.
How to request access or deletion
Email council@thevisionaryquest.com with the subject line “Privacy Request” and tell us what you’d like (a copy, a correction, or deletion). Send it from the email address you signed up with, or include it, so we can find and verify your record. We may ask for a bit more information to confirm it’s you. You can also use an authorized agent with your written permission.
We will confirm receipt within 10 business days and complete your request within 30 days (or 45 days where U.S. state law allows, with notice if we need more time). When we delete your data, we remove it from our contact database and email lists and ask our processors to do the same, keeping only what we must keep by law or a minimal suppression record so we never email you again.
11. Children
This site is for adults and business owners. It is not directed to children under 16, and we do not knowingly collect personal information from anyone under 16 (or under 13 for the purposes of the U.S. Children’s Online Privacy Protection Act). If you believe a child has given us information, email council@thevisionaryquest.com and we will delete it.
12. International visitors
We are based in the United States, and our service providers may store and process data in the U.S. and other countries. Where required, transfers rely on appropriate safeguards such as standard contractual clauses provided by our processors.
13. Links to other sites
Our pages and emails may link to other websites (such as Google Drive or social media). We are not responsible for their privacy practices.
14. Changes to this policy
We may update this policy from time to time. We will post the new version here with a new “last updated” date, and if the changes are significant we will let you know by email or a notice on the site.
15. Contact us
Quantumimpact LLC (Visionary Quest)
1 Wavering Place
Palm Coast, FL 32164, USA
Email: council@thevisionaryquest.com
See also our Terms of Service.